Terms of Service

Service: Coach’s Call · Last updated: 26 August 2026 · Effective: 26 August 2026

These Terms of Service ("Terms") are a legal agreement between you and James Patrick Messerly ("we", "us", "our") governing your use of the Coach’s Call mobile and web application and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Not medical advice. Coach’s Call provides training suggestions generated by software for general fitness purposes only. It is not medical advice and is not a substitute for professional medical judgment. Exercise carries inherent risks. Consult a physician before starting or changing a training program, and stop and seek help if you feel unwell. You train at your own risk.

1. Eligibility

You must be at least 16 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms for it.

2. The Service

The Service analyzes your training and recovery data to recommend indoor cycling workouts, estimate fitness metrics, and provide related coaching features. Recommendations are automated suggestions; you decide whether and how to train. Features, workout libraries, and limits may change as the Service evolves.

3. Health, fitness, and assumption of risk

The Service does not diagnose, treat, or monitor any medical condition, and its outputs are not medical, physiotherapeutic, or nutritional advice.
You are responsible for exercising within your own limits and for the safety of your equipment (including smart trainers, power meters, and heart-rate straps).
Readiness signals (HRV, sleep, fatigue) are estimates and can be wrong or stale; never rely on them to the exclusion of your own judgment or a professional's.
To the maximum extent permitted by law, you assume all risks associated with exercise undertaken in connection with the Service.

4. Your account

You are responsible for maintaining the security of your account and for activity under it. Sign-in uses your email address; keep access to that email secure. Notify us promptly of any unauthorized use.

5. Acceptable use

You agree not to:

Use the Service unlawfully or in violation of any third party's rights;
Access another user's data, probe our security, or bypass tenant isolation, rate limits, or authentication;
Scrape, resell, or build a competing dataset from the Service; abuse the AI, API, MCP, or export features;
Upload data you do not have the right to provide, or data about another person without their consent;
Interfere with or disrupt the Service or its infrastructure.

6. Third-party connections

You may connect third-party services (e.g. Strava, Oura, WHOOP, Polar, Apple Health, intervals.icu). Your use of those services is governed by their own terms, and we are not responsible for them. You authorize us to access and sync data from services you connect, and you can disconnect at any time. If you connect Strava, you also agree to comply with Strava's applicable terms.

7. Your content

You retain ownership of the data and notes you provide. You grant us a limited, non-exclusive license to host, process, and display that content solely to operate and improve the Service for you, including transmitting the necessary data to our AI providers for the conversational and narration features described in the Privacy Policy. Your daily workout recommendation itself is produced by our own deterministic software, not by a language model. You are responsible for the accuracy of what you provide.

8. Subscriptions and payments

Coach’s Call is offered as an auto-renewing subscription. Any free trial period, the price, and the billing period are shown to you in the app before you buy and are confirmed by the store at the point of purchase; those figures form part of these Terms.

Payment is charged to your Apple ID account when you confirm the purchase.
The subscription renews automatically for a further period at the price then in effect, unless auto-renew is turned off at least 24 hours before the end of the current period.
You can manage the subscription and turn auto-renew off at any time in your Apple ID settings. Deleting the app does not cancel a subscription.
Where a free trial is offered, any unused portion of it is forfeited when you buy a subscription covering the same period.
Purchases made through the App Store are billed by Apple, and refunds are handled by Apple under its own policies rather than by us. Statutory withdrawal or refund rights under the law of your country of residence are not affected.
A subscription unlocks the coaching features. Your own rides, sessions, and charts remain available to you whether or not a subscription is active.
We may change our prices or the plans we offer. A change applies from your next renewal after notice is given as the store and applicable law require, and you can cancel before it takes effect.

9. Intellectual property

The Service, including its software, workout library, text, and design, is owned by us or our licensors and protected by law. We grant you a personal, non-transferable, non-exclusive, revocable license to use the Service for your own training. These Terms do not transfer any of our intellectual property to you.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that recommendations, metrics, or estimates are accurate, complete, or suitable for you, or that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of (or inability to use) the Service, including any injury or health outcome connected with exercise. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim or USD 50 (or the equivalent in your local currency). Nothing in these Terms limits liability that cannot be limited by law, and mandatory consumer-protection rights in your country of residence (including Japan) are not affected.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right, to the extent permitted by law.

13. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you materially breach these Terms or if required to protect the Service or other users. On termination, your data is handled as described in the Privacy Policy.

14. Changes

We may modify the Service or these Terms. For material changes to these Terms, we will provide notice (in-app or by email) and, where required, seek your agreement. Continued use after changes take effect constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of Japan, without regard to conflict-of-laws rules, and the Tokyo District Court will have jurisdiction — except that if you are a consumer, you retain the protections and, where applicable, the venue rights granted by the mandatory law of your country of residence (including, for users in Japan, the Consumer Contract Act and related law).

16. Additional terms for Apple App Store purchases

These additional terms apply if you obtained the app from the Apple App Store, and prevail over anything inconsistent elsewhere in these Terms. You acknowledge and agree that:

These Terms are concluded between you and us only, and not with Apple. We, not Apple, are solely responsible for the app and its content.
Your licence to use the app is a non-transferable licence to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules of the Apple Media Services Terms and Conditions.
Apple has no obligation to furnish any maintenance or support for the app. Support requests should go to info@coachscall.cc.
To the maximum extent permitted by law, Apple has no warranty obligation with respect to the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.
We, not Apple, are responsible for addressing any claim by you or a third party relating to the app or your possession and use of it, including product-liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer-protection or similar law.
We, not Apple, are responsible for the investigation, defence, settlement, and discharge of any third-party claim that the app or your possession and use of it infringes that third party’s intellectual-property rights.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and on your acceptance of them Apple will have the right to enforce them against you as a third-party beneficiary.

17. Contact

James Patrick Messerly · info@coachscall.cc · La Porte Aoyama 2F-7, 5-51-8 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan